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How to Write a Mobile Healthcare App Development Brief – The 12 Steps to Success

This is the most comprehensive guide to app development for 'non-developers' in the healthcare marketplace right now. It has been developed in collaboration with both technical and marketing experts who work within both the healthcare and other supporting sectors. Learn how to craft one of the most important but yet one of the most under-valued aspects of developing a mobile healthcare app – the brief!
» Full Webinar

How Low-Code Apps are Driving Digital Transformation

Delivering a 21st Century digital business experience to customers and employees requires an influx of new innovative business apps. In this webinar, Forrester Vice President John Rymer will use new research data to explain how slow and costly development approaches are inhibiting business transformation. Lizzie Epstein, Appian's Director of Application Platform Marketing, will give an overview of how Appian helps IT and the business rapidly evolve to a digital future.
» Full Webinar

Coaching for Success: Using Accountability to Improve Team Results

Delivering strong business results is essential – to your operation and your job. High performing teams consistently demonstrate solid leadership and personal accountability. But not everyone is trained in how to do this.
» Full Webinar

Read and Destroy: RBC's Tools for Bromodomains and Demethylases

Research involving these epigenetic targets, including bromodomains and demethylases, is still a new frontier. For this reason, scientists are faced with a variety of challenges in protein production, assay development, assay detection, assay kit selection, and approaches for hit confirmation. This seminar will explore common challenges in the field of bromodomain and demethylase research and cover RBC's efforts to provide solutions to these problems.
» Full Webinar

Real Help. For Real People. In Real Time.

In this interview Amy Latzer, Chief Operating Officer at 211 LA County, answers the question "How do you train and develop a staff that is able to possess a skillset that goes above and beyond the caller's expectations?" patent portfolio with limited budgets, plus getting your Board to buy-in to your strategy.
» Full Video

Exclusive Interview With Google's Transactions Strategy and Patent Licensing Manager, Kurt Brasch

Google's Kurt Brasch, Transactions Strategy and Patent Licensing Manager speaks exclusively about the challenges of implementing a licensing strategy - a must see!
» Full Video

Exclusive Interview With Google's Transactions Strategy and Patent Licensing Manager, Kurt Brasch

Anne – Li Sigvardsson, Intellectual Property Manager at Vitrolife and Jeffrey Johnson a Partner at Pryor Cashman from the USA investigate the theme of protecting, monetizing and expanding the scope of your patent portfolio with limited budgets, plus getting your Board to buy-in to your strategy.
» Full Video

For More Effective Measurement, Put Away the Rulers

Chris Abel is a simple man. So, he isn’t quite sure why call centers continue to struggle with measurement. Call Centers excel at measuring everything an agent does, he says, but not necessarily how what they do better services the customer. In this interview, Chris, Director of Contact Center Operations at Bright Horizons, answers the question; how do you become the most high-performing call center possible?
» Full Video

Are you harnessing social media for your operations?

Social media – love it or hate it, it’s not going away. So Lanco Infratech, encouraged by its Managing Director, is embracing all that is new and online to attract talented graduates and to access relevant operational data quickly. Both approaches are proving a winner.
» Listen to Podcast

Developing Innovative Strategies to Deliver Greater Revenue from Patents

Iben Haasum, Director of IPR & Licensing at Chr. Hansen speaks exclusively to the Global Patent Strategy Exchange team about working with boards of companies as well with external providers to develop greater revenue from the patent portfolio.
» Listen to Podcast

Assessing Maturity in Customer Experience- An Interview with Martin Dowson

Martin Dowson is a recognised CX expert, with specific focus within Financial Services. Having led several failing banks back from the edge of customer ‘blowout’, and developed marketing leading customer experience for others, his insight into the problem areas Financial Services can fall into is second to none. Martin talks to us about how companies can assess their maturity in customer experience and what the major trends are within the industry.
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Facebook: Using Shared Services to Support the "Peeps"

HR Today speaks with Vijay Rao, Head of "Peeps" for Facebook, AKA HR People Services. Rao discusses the evolution of their center of excellence and its processes with a globally growing team and how to leverage technology to support HR Shared Services.
» Listen to Podcast

Notable Speakers

  • Mr. Dingani Banda
    Commissioner – Customs Services
    Zambia Revenue

  • Hon Onkokame Kitso Mokaila (MP)
    Minister of Minerals
    Energy Water Resources, Botswana

  • Steve Towers
    Lead Coach and Co-Founder
    BP Group, UK

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Paul Bloxham
    Chief Economist
    HSBC Australia

  • Ben Somerville
    Spatial Systems Manager, Spatial Engineering Services
    Thiess Pty Ltd

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Inna Ben-anat
    Director, Head of Qbd and Product Robustness

  • Dr. Oliver Franz
    RWE AG

  • Arno von Querfurth
    Manager Advanced Diagnosis & Remote Solutions - Daimler Trucks Advanced Engineering
    Daimler AG, Germany

  • Bongani Biyela
    RBT Resources (Pty) Ltd

  • Ms Beatrice Memo
    Commissioner Customs Services
    Kenya Revenue Authority

  • S K Agrawal
    Deputy General Manager – SCADA & Telecommunications

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Mike Burnheim
    Assistant Director-General, Shared Services
    Department of Science, Information Technology, Innovation & the Arts

  • Dino Sarac
    Chief Engineer, Geotechnical & Hydraulics Engineering Services
    Bechtel Corporation

  • Don Linsenmann
    VP Business Process Excellence and Corporate Six Sigma Champion

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Shira A. Scheindlin
    United States District Judge
    United States District Court

  • Dr. Pierre Metz
    Organisational Safety Manager
    Brose Fahrzeugteile GmbH & Co. KG, Germany

  • Sanjay Banga
    Head-PSC, Automation and Contracts
    TATA Power Delhi Distribution Limited

  • Manoharan V.G.
    Chief Engineer-Production & Communication
    Tamil Nadu Transmission Corporation

  • Ahmed Bin Saleh Al Jahdhami
    Chief Executive Officer
    Oman Power and Water Procurement Company (OPWP)

  • H.E. Salim Al Aufi
    Chief Executive Officer
    Public Authority of Civil Aviation

  • John Boyd
    Director, Defense Biometrics and Forensics
    Office of the Secretary of Defense

  • Sheila Cahnman
    Vice President, Healthcare Market Sector Leader

  • Tânia Nossa
    Diretora do Shared Services Center

  • Herberto Yamamuro
    Chief Executive Officer

Past Partners

  • Atento Boeing Capgemini
  • FGV Force Protection General Dynamics Genpact
  • IBM KPMG L3 Communications Lockheed Martin
  • Northrop Grumman Raytheon Schlumberger Siemans
  • Skydex Totvs